1. How do you ship worms to survive transit?
We ship nationwide with USPS 1-3 day priority mail, and FedEx overnight or 2nd day air so your worms will not be in transit very long. We ship worms Monday to Wednesday, Thursday(FedEx overnight only) to ensure delivery before Sunday so they are not left in transit on Sunday. We have a high success rate for worms arriving at their destination alive and well. We 100% guarantee live delivery, so if any problems occur during transit, we will ship replacement worms. Please contact us within 24 hours of delivery with any problems, or 1 hour on dead on arrival.
2. How do I store my worms?
Superworms should be kept between 70 and 80 degrees. NEVER refrigerate them. They need to be in bedding of either oats or wheat bran and need a moisture source such as a sliced apple, carrot or potatoes.
3. Do I need to be home when my package arrives?
It is best to be home when package arrives however, you don’t need to be there. We can have the package held at Post Office if you want. It is recommend that you be home or have them shipped to your work as they are live animals. You can leave delivery instructions before placing your order.
Dustin (verified owner) –
Everything was good but need to include hand warmers or something it was 20 degrees where I am had to put them under a lamp to get them moving .
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Robert Diana (verified owner) –
Prices going up
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Leah Clark (verified owner) –
All worms survived and arrived in a timely manner. The only complaint I have is the way they were packaged. Since they were packaged in a bag in a box with holes feces was falling out
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Marie (verified owner) –
Unfortunately, the large size Superworms have not been available for quite a while. Although, when I could get them the worms were packaged well, shipped promptly and in good condition when my order arrived. As a matter of fact, I usually like to check Sunshine State Worms first when I need worms… BUT unfortunately, I’ve had to go with another company due to the unavailability of their large Superworms and higher price. I hope to buy from Sunshine State Worms again. They’re a good company! Their Customer Service and ordering through their website is also very good. It will be great when they are able to produce enough product to meet the demand; and maybe consider running more sales or special offers.
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Mark (verified owner) –
Product was fine but need to work on address label when held at PO. Our local Post office did a great job of contacting us when package was available but they had to find out number to contact since no info on label.
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Rob S (verified owner) –
I would have given 5 stars but they were a bit smaller than expected. At this time when most don’t have in stock I guess one can expect them to be on the small size. I will order again.
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