1. How do you ship worms to survive transit?
We ship nationwide with USPS 1-3 day priority mail, and FedEx overnight or 2nd day air so your worms will not be in transit very long. We ship worms Monday to Wednesday, Thursday(FedEx overnight only) to ensure delivery before Sunday so they are not left in transit on Sunday. We have a high success rate for worms arriving at their destination alive and well. We 100% guarantee live delivery, so if any problems occur during transit, we will ship replacement worms. Please contact us within 24 hours of delivery with any problems, or 1 hour on dead on arrival.
2. How do I store my worms?
Superworms should be kept between 70 and 80 degrees. NEVER refrigerate them. They need to be in bedding of either oats or wheat bran and need a moisture source such as a sliced apple, carrot or potatoes.
3. Do I need to be home when my package arrives?
It is best to be home when package arrives however, you don’t need to be there. We can have the package held at Post Office if you want. It is recommend that you be home or have them shipped to your work as they are live animals. You can leave delivery instructions before placing your order.
Kevin yantosh (verified owner) –
I have ordered from SSW quite frequently and always recieved quality superworms in excellent timing. This time I recieved my medium worms bc the large were double to price for some reason and these worms were more like small not medium. Not too happy with the product I received. But during these times im not going to make a big fit over it.
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Bill Counts (verified owner) –
Service and delivery where quick . For medium superworms they were very small.
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Tina pulis (verified owner) –
Superworms were tiny for mediums. Disappointed. Shipping was quick though
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Stacey Solem (verified owner) –
Fast shipping and all alive. Super small though, half the length and girth of the ones I normally by. Have to feed twice as many.
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Michelle (verified owner) –
I ordered medium super worms but noticed they were quite small. We always receive good service and quality worms but was disappointed at the size this time around.
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